Service provider
Electronic services on bazafirm.online are provided by:
- ZORDON INTELLIGENCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
- KRS: 0001190915
- Tax ID (NIP): 7252358503
- REGON: 542545843
- Address: ul. Piotrkowska 152/30, 90-063 Łódź, łódzkie
- Registry: Sąd Rejonowy dla Łodzi-Śródmieścia w Łodzi, XX Wydział Gospodarczy Krajowego Rejestru Sądowego
- Share capital: 5 000,00 PLN
- Phone: 576 895 831
- kontakt@bazafirm.online
General Provisions
These Terms govern the provision of electronic services through the bazafirm.online Service, in particular the rules for creating an account, placing orders, making payments, and downloading purchased databases.
- These Terms comply with the Act on the Provision of Electronic Services (Journal of Laws 2002 No. 144, item 1204)
- These Terms comply with the Consumer Rights Act (Journal of Laws 2014, item 827) — where applicable
- The Service is intended primarily for businesses (B2B). The buyer declares that the purchase relates to business or professional activity
- Purchasing a database requires additional acceptance of B2B data licence terms — they form an integral part of the contract
- Every user is required to read these Terms before using the Service
Electronic Services Provided
User account
The Service allows you to create an account, which provides access to the customer panel, order history, downloading purchased databases, and managing consents. The account is free. Registration requires an email address and password (min. 12 characters). The account is verified by clicking an activation link sent to the provided email address.
Database generator
The generator allows you to configure filters (PKD, city, contact mode, number of records) and preview the price in real time before placing an order. The price displayed in the generator is indicative and may change until the order is finalised (e.g. due to updates in the company database).
Database sample
Every user may download a free sample of 10 companies (CSV) matching the selected filter. The sample requires an email address and acceptance of the privacy policy. The sample is sent as a one-time download link valid for 60 minutes. Samples are subject to limits — a maximum of 3 samples per email address within 24 hours.
Orders and Payments
Placing an order
An order is placed via the generator. Filter configuration (PKD, city, number of records, contact mode) is saved as a draft. The user may return to the draft within 7 days. After 7 days, an unpaid draft may be deleted.
Price and discounts
The final price is calculated based on: number of records × unit price + contact mode surcharge (email, phone, email+phone). VAT at 23% is added to the price. Volume discounts are applied automatically: 10% for orders above 1,000 PLN net, 15% above 5,000 PLN, 20% above 10,000 PLN.
Online Payments and Payment Operator
Online payments in the Service are processed via the Tpay payment platform, operated by Krajowy Integrator Płatności S.A. with its registered office in Poznań (plac Andersa 3, 61-894 Poznań, Poland), entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number 0000412357, NIP 7773061579, REGON 300878437, share capital PLN 5,494,980.00 (fully paid up), holding the status of a National Payment Institution supervised by the Polish Financial Supervision Authority (KNF). Available payment methods include BLIK mobile payments and online bank transfers (pay-by-link). Card payments are not available yet — we plan to enable them. Once payment authorization is confirmed by the operator, the order receives "paid" status and the database is immediately generated and made available in the customer panel. A 23% VAT invoice is issued automatically after the order is paid.
Access to Purchased Database (Lifetime Access)
After payment, the user receives unlimited access to the purchased database in the customer panel. The database may be downloaded multiple times without additional charges. If access to the file is lost, the user may regenerate it from the panel.
- The database is generated and made available for download immediately upon payment confirmation (usually under 60 seconds)
- The files are delivered in CSV and XLSX formats with data current at the time of purchase
- A snapshot of the purchased data is archived securely
- The user may purchase a database update option (+10% of the order value)
- The Service reserves the right to change the file format or delivery method while maintaining data quality
Right of Withdrawal
The product is digital content supplied other than on a tangible medium. Before payment, the user acting as a consumer gives express prior consent to immediate delivery of the digital content and acknowledges that they thereby lose the right of withdrawal (a separate checkbox at checkout) — under Art. 38(1)(13) of the Consumer Rights Act. Confirmation of the distance contract, including information about the consent given to the supply of digital content in circumstances causing loss of the right of withdrawal, is provided by the Operator on a durable medium — in the email sent after payment to the address held on the account (Art. 21(1)(2) of that Act). After payment and database access in the panel, the withdrawal right expires. Consumer provisions apply only where the user is not acting as a business.
Complaints
Complaints about purchased database quality or conformity may be sent to the operator’s contact email or registered office address. Include the order number, problem description, and expected remedy. We respond within 14 calendar days of receiving a complete complaint in accordance with applicable consumer protection legislation.
- Record count discrepancy > 5%
- Incorrect or outdated data in > 10% of records
- Technical issue preventing download despite payment
- If upheld: refund or re-generation as agreed
Liability
The Service makes every effort to keep data current and complete. Data originates from public registers (CEIDG, KRS, REGON). The Service is not liable for how purchasers use data, including marketing compliance. Liability to business users is limited to the fee for the relevant order, except for intentional damage, within mandatory legal limits.
Intellectual Property
Catalogue structure, filtering algorithms, export layout, Service branding, and marketing materials remain the operator’s property. Purchase does not transfer copyright in the database as a collection — the user receives a licence under B2B terms.
Account Suspension
We may suspend or delete accounts for Terms or licence breaches, suspected abuse, or legal obligation. We notify by email where possible.
Changes to Terms
We may amend these Terms for material reasons (law, features, pricing). Material changes are announced at least 14 days in advance by email and in the Service. Continued use after the effective date means acceptance unless the account is deleted earlier. Orders placed before changes are fulfilled on previous terms.
Governing Law and Disputes
Polish law applies. Disputes with businesses are resolved by the court competent for the operator’s seat, unless mandatory law provides otherwise. Consumers may use out-of-court complaint mechanisms (including the EU ODR platform).
Final Provisions
Invalidity of one provision does not affect the rest. These Terms together with the B2B licence and privacy policy constitute the entire agreement regarding use of the platform.
- Version: 2026-10-22-v1
- Publication date: 10 June 2026
- Last updated: 22 October 2026